ICB: Institute of Certified Bookkeepers
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
About the ICB
General ICB FAQ's
6
Who is ICB and how does ICB work?
How to get started?
Are ICB Courses Recognised by other institutions?
Where can I study ICB?
When can I start with my ICB studies?
View all 6
New student FAQ’s
8
How to Register as a New Student?
What are the entry requirements?
ICB's Annual Student Registration Fee and how to pay it
How long does an ICB course last?
Can the ICB send me study material, or help me solve technical questions?
View all 8
Programme & Course FAQ's
7
The 2025 Prospectus
ICB Programme Overview, Subjects & Curriculums
Your route to a Degree and further progression options
Support Material, USB's, Pastel Codes or Text Books
What type of study options are there?
View all 7
Employment and Future Prospects
3
Will I find employment after doing an ICB course?
I would like to apply for a position
How to hit the target when recruiting the best financial vacancies
Qualification Changes from 1 July 24
Legacy NQF Quals & Teach out
1
Legacy NQF qualifications, teach out and IQB intro
IQB (UK)
2
Understanding IQB and Its Role
ICB changes and IQB? What does it mean?
Exam Bookings
Timetables and How to Book
5
How do Exam Dates, Timetables and Venues work?
The Exam Timetables
How to book for an exam?
How to check what Qualifications a student is registered on?
How to check Exam Bookings and get Exam Confirmation Letters?
Costs, Fees and Payments
7
Fees list
How do the fees work and what's included?
How to pay? (ICB Banking Details)
How to get invoices and check payments?
Can I re-allocate payments made to another course?
View all 7
Exam Bookings - FAQ's
9
What if there's no ICB exam centre near where I live?
I want to enter for an exam but the exam or venue does not appear
Info and how to complete the RTAP Dissertation?
I missed the deadline and need to submit a late exam entry
Changing exam type between ONLINE and PAPER exams
View all 9
General Course FAQ's
5
How many exams are there per subject?
I did an ICB course long time ago, can I continue?
Can I get past exam papers or my previously marked exam paper?
How many subjects may you do at a time?
Can I transfer from one college to another?
Student Portal FAQ's
4
What is the Student Portal and how to use it
Student Portal: Unable to Login?
How to update my personal details or college?
I would like to change from a College Provider to a different one/another option
Digital Portfolios on Macci
Digital Portfolio FAQ's
6
How long does a Portfolio of Evidence (PoE) take to reach me?
How to complete the ID Verification process?
PoE Completion Deadlines, Checklists and Exam Disqualifications
When and where do I submit my ICB Assignments and Tests?
What to do when you can no longer access your PoE before the exam?
View all 6
Technical Queries on Macci
6
How to install Chrome on your PC
Updating to the latest version of Chrome
Technical issues with completing a test
Technical upload issues on my digital portfolio (Macci)
Macci (Digital PoE): Unable to Login?
View all 6
Online Exams
Online Exams - FAQ's
4
Paper-Based vs Online Exams - How do they differ?
Tips on question formats in PoE assignments, tests and exams
I type slowly, I’m afraid I won’t complete my assessment on time
How will the marking of an online exam differ from a paper-based exam?
Online Exam Rules
4
Online exam room Rules (Assessment Policy S7)
Online exam start time
What happens if your online exam is unsuccessful? (Assessment Policy S13)
Student Responsibilities in online exams
Online Exam Setup & Troubleshooting
8
Online Exams - An overview in videos
Technical Specifications for Online Exams
Student System Checks
Trouble shooting the Online exam (Loadshedding/connectivity etc)
Mic, Webcam and Third Party Blocks
View all 8
Exam Postponements, Cancellations and Re-Booking
Exam Re-Bookings & Postponements
3
How to do a voluntary Postponement of an exam? (with fee)
How to Request a Mitigating (No Charge) Postponement?
Why and how to cancel an upcoming exam booking?
Results & Certificates
Getting my Results
8
How and when to get Exam Results?
How and where to review your Results
Need a transcript of results?
Why does the exam results take so long to be released?
Why have I not yet received my exam results from my provider?
View all 8
Result Queries, Re-writes and Remarks
9
How to understand the Business Literacy Results?
Can I and how to request a Re-mark?
How are the marks made up?
Can I get my PoE or exam script back?
I failed my exam, what should I do?
View all 9
Certificates
5
Certificates - which ones do I get and when?
Can I get a Certificate Reprint
Do I graduate when I finish a diploma with ICB?
IQB Subject and Programme Certificates
Subject certificates from IQB
Exemptions and RPL's (Recognition of Prior Learning)
Recognition of Prior Learning FAQ's
2
Recognition of Prior Learning (Credits/Exemptions)
Completing the RPL PoE
ICB Policies
ICB Policies
8
ICB Assessment Policy
ICB Exam Irregularities Policy
ICB Student Malpractice Policy (Code of Conduct)
ICB External Social Media Policy
ICB Exam Invigilation Irregularity Policy
View all 8
ICBA and other organisations
ICBA and other organisations
4
How do I get tax practitioner status?
Does ICB accept NSFAS funding?
What are the Guidelines for SARS Practitioner Status?
ICBA closure
Recent Announcements and Updates
Recent Announcements and Updates
3
!!CHECK HERE FIRST!! Live Update on Platform Statuses
Damelin concerns with regards to qualifications
Potential Fraud with Debit Order Scam
Webinars & CPD
Webinars and CPD
3
How to purchase a Webinar Replay on Macci
How to purchase a Live Webinar on Macci
Webinars hosted by ICB
Learnerships, Bursaries and BEE points
Learnerships, Bursaries and BEE points
5
Does the ICB offer bursaries?
ICB's role in Learnerships programmes
What is a learnership, who qualifies and what are the requirements, roles and responsibilities of the various parties?
What are the benefits of learnerships for employers and learners?
Training and development benefits for BEE points
Providers: Find your Resources here!
Exam Bookings and Student Monitoring
6
Need some assistance with MACCI?
How to Book an Exam on the Provider Portal
Monitoring Student Progress on MACCI
How to access student formative results on Macci
Provider Access to MACCI
View all 6
Center Administration & Resources
12
COVID-19 Compliancy
Provider Declaration
Final Dates for Achievement
ICB programmes
Where do I find the Training Provider Resources on the website?
View all 12
New Center Accreditations
1
How to become an accredited ICB training provider
Process Doc's
2
July college exam postponements using voucher on Provider Portal_Update 180802021
How to pay an ICB Annual Registration fee for your students
Contact us & Admin Items
Admin Items
3
How to get in contact with the ICB
Email Resubscribe
Testimonial request letter