Before the start of the exam, please check and make sure you have the following;

  • a stable internet connection
  • adequate mobile data to allow for completion of the exam
  • you have gone through the technology requirement checklist;



Should you experience technical difficulty during the exam you are advised to reconnect to the exam as quickly as possible as the exam needs to be completed within the allocated time. 


If there are any disputes or complaints, this must be submitted in writing via the survey that is provided after the exam. These must be submitted to your college on exam day. After this period, all completed tests and marks are final.


Make sure that you have read the updated Examination Policy with regards to online assessments and what needs to be submitted in case of a dispute or complaint.


The ICB Academic Board will review all relevant documentation provided on a case by case basis.

Important to note: Please make sure you use the latest version of Chrome. Take note that the support for older versions of Internet Explorer has ended. This means that Microsoft no longer provides security updates or technical support for old versions of Internet Explorer (Internet Explorer (IE) 10 and older), which can directly impact the performance of your browsers. Regular security updates help protect devices so upgrading and staying current is important. Please follow this link for more information. (Please see below the different types of browsers and which are compatible).